Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Rosa H.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • William K.08-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Ovik, gave me fantastic service.

  • Florenze P.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

  • Maddison B.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Katie T.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Ovik is the reason for my 5 star review. He is honest, knowledgeable, trustworthy. I know when I leave my car with Ovik wether it be for routine maintenance or repair, I’m going to be provided with status updates and clear communication throughout the service.

  • Amanda B.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I have dealt with Richard at the dealership and he is absolutely outstanding with his customer service. It’s probably the best service I have ever had at any dealership that I have dealt with in the past.

  • Keith R.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Donna and the team were amazing as usual!!! Thank you!!!

  • Lorraine B.08-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Many thanks toXavier Riviera my Service Advisor. Xavier is always pleasant, efficient and professional. I enjoy doing business with him.

  • Ruriels R.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Amy D.08-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    From the beginning when I received a call about the recalls on my vehicle to completion everything was wonderful.