Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Graciela S.08-31-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Me encantó la atención de ángel me ayudó a mi y mi mamá a encontrar el carro que tanto queríamos , nos quedamos muy contestas con su servicio y muy agradecidas con la atención desde que llegamos , nos ayudó y nos explicó punto por punto

  • Jimmy D.08-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Molly G.08-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    The service was great! I had my car back very quickly and the process was very hassle free.

  • Steven V.08-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Rachel was excellent

  • Richard Z.08-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Richard and Rachel were on top of my service needs.

  • Evelyn C.08-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    This was my first maintenance on my new car. The young lady I think her name was Rachel was so kind and helpful. She was lovely.

  • Lucille S.08-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Last minute road trip was planned. I called Richard and asked if I can bring my vehicle in for a quick check. As always, without hesitation, Richard said yes. He also found something that needed to be changed out, which was completed same day. I absolutely love the customer service at this location, especially how Ricahrd is always accommodating! 5+ stars 🌟

  • Sarah D.08-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    CJ was down to earth and very helpful. He gave me a ton of options and was very courteous of my budget and circumstances.

  • Sheryl C.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Rachel always goes over and beyond in making sure all my needs are met and her customer is service is top tier.

  • Tyrone M.08-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service from the staff they made sure I was comfortable