Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Evan G.11-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    I usually don’t write reviews, but I was Extremely impressed with how they treated me and got my car fixed in no time !

  • Paul A.11-01-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I had a great time at schumacher VW. My salesman Alex Jack was honest and got me into a new tiguan after working hard to get me the right price. I'd definitely recommend him, he was the best of the 8 dealerships I went to that day. Phillip in F&I was great too!

  • Richard S.10-31-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The car buying experience was made easy by the responsive sales staff.

  • Travis K.10-31-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    The sales person was awesome and extremely helpful, and knowledgeable.

  • Nereida R.10-31-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Phil the salesmen was great, both sales manager Pierre and Charles helped get to our payment goal, and David the finance manager was very timely and patient.

  • Eve K.10-31-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Carolyn J.10-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    I took my car in to check tire pressure.The techs found a chunk missing on one tire.Rachel was my intake person and decided that the tire ought to be changed.tire was ordered and was to be delivered on Monday.I arrived on that day to find it had to be reordered.When I arrived the day later, the repair was done.Richard comped me with a gas tank fill and my car was washed.I have purchased several cars from Schumacher and am more than satisfied with the service I have received. Carolyn Jaffe

  • Richard H.10-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    First let me tell you Donna is very personable and very helpful and responsive I like that about her! I didn’t have luck after my 9 years at Schumacher on Northlake, I’d never had problems there until recently. However I’m thankful a friend told me to come here and I am thankful I have Donna as my service advisor she is much nicer than my previous experience at Schumacher on Northlake!

  • Jason B.10-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Norma J.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023