Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Eric V.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    "My recent service experience at Schumacher Volkswagen, Inc. was excellent. The staff was professional, the process was smooth, and my vehicle was well taken care of. Highly recommend!"

  • Thomas C.09-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Althea A.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Rafael B.09-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Car Quality, customer service

  • Isabelle H.09-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Extremely pleased with the service & employees,

  • Odalys A.09-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    My family has been a long time customer of this volkswagen dealership and we are always treated appropriately. We feel very comfortable with the whole process of buying or leasing a car with them. Jared our sales consultant is extremely knowledgeable and truly helpful in making the right decision.

  • Michael T.09-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Philip was awesome. Expert knowledge of the vehicle and a pleasure to work with.

  • Chris B.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Dwane is the best!!!

  • Justin J.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Efficiency

  • Donna J.09-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Dwayne Jackson my service representative took good care of me!