Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Nicholas P.04-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    I chose this rating because they deserve it I've been in the automotive business for 30 years Schumacher's VW is a five-star service facility they make you feel like family

  • David H.04-03-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Mary M.04-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Sadiki S.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Evan G.03-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    The customer service provided by the manager Richard was excellent. I received my car back with everything fixed in a very reasonable amount of time.

  • Keri G.03-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Omar A.03-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Adriel H.03-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Rachel W.03-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Henry K.03-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019