Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Juan L.09-22-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Muy buen servicio

  • Jorge P.09-22-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The buying process was fast and simple.

  • Royal L.09-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    On time service and Rachel was terrific!

  • Kathleen Y.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    i Keep getting charged for tire repairs when I have tire protect for the life of the loan.

  • Gregory B.09-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Beautiful new showroom at the VW location in West Palm Beach. Sales representative Jared very easy to work with. Actually purchased a new 2025 Taos. Was originally looking at a 2024 Tiguan. Sales representative and finance manager were able to work a deal to get the new Taos for just a few hundred dollars more than the 2024 Tiguan.

  • Christopher E.09-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    CJ was great made the process very easy and efficient.

  • Oksana T.09-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Edwin A.09-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    CJ was serviceable and was able to meet my targeted monthly payment that I needed to be at.

  • Laura T.09-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Both Phil the salesman and Phil the business manager were really great. Very nice and efficient.

  • Patrizia C.09-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My sales person & manager were outstanding Others VW I visited were awful.