Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Monica R.04-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I had an outstanding experience leasing through CJ. He was very professional, knowledgeable and helpful throughout the entire process.

  • Erick R.04-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service advisor was knowledgeable, attentive and respectful. Took our car right away without hesitate and the service was quick. Both the service advisor and the tech are a great assessment to the company.

  • Sarah M.04-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Phillip was my sales person. He was very helpful. This is The second car I have bought from you and I drive from far away to come. You give a great car buying experience I wouldn’t go anywhere else.

  • Roberto M.04-11-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great customer service. 4th vehicle we leased/purchased from this dealership.

  • Melissa G.04-10-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Philip Stokley was great - phenomenal customer service skills, accommodated all my needs!

  • Andrea N.04-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Kelly Marie S.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Jessica V.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Joseph M.04-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The customer service once there is great S Disappointed with the Volkswagen as a vehicle- have had more expensive issues in two years than 5 years either my GMC Not sure I could recommend or buy a VW again based on the reliability of the Tiquan

  • Morgan D.04-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I have been wanting a new car for a few months now and when my husband found the perfect one, I HAD to have it. My husband and I worked with Philip Stokley. I have nothing but good things to say about him. He was so professional, very easy to speak with, and available when needed. Philip even made sure to check up on the car and how I was liking it in the weeks following. Our time at the dealership was very seamless and quick. I would recommend Schumacher and Philip 100%, 10/10 overall experience.