TYPE:ServiceMODEL:TaosYEAR:2023
Was at Okeechobee location by mistake but had a great experience. Check in was great. Service provider was friendly & accommodating. Explained everything thoroughly.
Average Score (603 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2023
Good service
TYPE:ServiceMODEL:JettaYEAR:2021
On time, quick and efficient service.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2021
Very professional and knowledgeable service manager and customer service rep (Donna).
TYPE:SalesMODEL:JettaYEAR:2025
Easy and quick buying experience.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:SalesMODEL:TaosYEAR:2025
Although the sales Rep Damien was superb, the associates who prepare the car for final delivery failed to do their part effectively. They removed my sticker for my community access that was already affixed on the windscreen and drove over it and subsequently damaged it. It prevented me from resident access when I returned home. Luckly the rep at the community was nice enough to give me a new one without charging me.
TYPE:ServiceMODEL:AtlasYEAR:2024
Rachel Roc Worrell, my service advisor, was pleasant and knowledgeable. Helped me to get in and then with minimum effort, and didn’t waste anytime.