Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Elsa M.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    My service advisor Xavier did a great job assisting with the services to my vehicle.

  • Tomeka W.05-19-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Philip Stokley is the absolute best. His customer service skills are top notch. He tool his time with me, made me feel comfortable and went above and beyond to help me drive away with yet another Atlas. I only want to work with him and can't wait to work with him in the near future.

  • Colleen B.05-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My salesperson John Joseph was wonderful and really listened and worked to get me exactly what I wanted

  • Benjamin K.05-19-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Yeray C.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Rachel W.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Richard C.05-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Continuous Taos ac blower motor issues.

  • John J.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Outstanding customer service!!

  • Alexis P.05-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    very quick service and friendly staff !

  • Harvey M.05-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I was received on my appointed time, by Donna my tech specialist? not sure of her title. My car was looked at, diagnosed, and the work was agreed to. I had to leave the car, a Lyft ride was provided to take me home and return me the next day. For me, I would have liked a more detailed evaluations of the pricing. But o I love my car and enjoy the service at Schumacher. Overall, my experience was very good. A job well done.