Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Pattie B.05-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    My consultant Phillip was amazing. Great communication, no hard sell, he really listened to what I wanted. His follow up was great as well.

  • Tarick W.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Dorothy B.05-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Always receive very prompt attention on arrival an address concerns re vehicle an prompt response to those issues with time it will take if repair issue or if further diagnostic necessary .

  • Sashidhar B.05-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Improve communication

  • Phillip C.05-24-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Great help and knowledgeable

  • Roan U.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service, ease of doing business.

  • Sebrina W.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I had an excellent experience with the service department. Rick, the service manager, was outstanding. He immediately diagnosed the issue with my Atlas, arranged for same-day service, and took care of all necessary repairs and recalls. Although they needed to keep my car for the day, I was provided with a loaner, and everything was ready for pickup first thing the next morning. I couldn’t have asked for better service—quick, professional, and seamless. I’m so grateful to have my car back and running perfectly!

  • John S.05-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Thanks to Philip Stokley, the problem with my car was taken care of right away and without having to come back another day.

  • Herbert L.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Dealership is the best in every way! My service advisor Paul Jones is 5star as well

  • Paul A.05-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    ALL WAS RIGHT AT THE CUSTOMERT SERVICE, NOTHING TO COPLAINT!