Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Robert C.09-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service was fast. I didn’t have an appointment, I just showed up and they took me in right away.

  • Herbert F.09-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Ihave been dealing with them for the last twelve years never had a problem. service is always execellent

  • Leslie J.09-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Carlos C.09-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Second try for the software update Infotainment System Display Software Compliance Recall 91QE and they couldn't do it, maybe a manufacturer issue not Schumacher fault but I wasted my time for a second time

  • Laura M.09-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Nicholas P.09-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jose A.09-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Javier H.09-25-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Arturo R.09-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Because everyone did a good job specially the mechanic and service consultant

  • Celso A.09-23-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    More transparency on downpayments, i was never told until the end of the process with the finance manager that I have to pay additional fees on top of my downpayment