The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Lucille S.06-10-2025
TYPE:ServiceMODEL:TaosYEAR:2023
I absolutely love that I can call Richard, in service anytime, and without hesitation, he assists me with my concerns. Since day one he has treated us like family. We always appreciate how Richard goes above and beyond when I need his help. I hope Richard is recognized for his outstanding customer service.
Lou A.06-10-2025
TYPE:ServiceMODEL:PassatYEAR:2020
The service I received was excellent I was informed about the work that was being done
Genara B.06-09-2025
TYPE:SalesMODEL:TiguanYEAR:2025
Professional and very understanding and helpful.
Alysha L.06-08-2025
TYPE:ServiceMODEL:TaosYEAR:2022
Great service! Got me in and right out when I needed to be!
Andrea N.06-07-2025
TYPE:SalesMODEL:AtlasYEAR:2025
Sadiki S.06-07-2025
TYPE:ServiceMODEL:TiguanYEAR:2018
Silvia A.06-06-2025
TYPE:ServiceMODEL:TaosYEAR:2023
Customer service is excellent, Paul is very professional and made feel comfortable
Brandon B.06-05-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2023
The staff was professional and kept me updated throughout the process. They finished the work and explained everything clearly. My car is running great now, and I really appreciate the quality service.
Gerhard T.06-02-2025
TYPE:ServiceMODEL:JettaYEAR:2023
Excellent service experience by Mr. PAUL JONES (even without an appointment. However: CONFUSING & SENSELESS Trade In offer by GM PETER MARIA.