Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Karen F.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great Customer Service, very helpful.

  • Edward D.06-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Service consultant Ovik Kog is always friendly and professional. He asked a my well being and assured me they would repair the coolant leak my car as fast as they could

  • Chryseis L.06-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Caryle D.06-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    My service was excellent. Ms. Donna is truly amazing and a great representative for Volkswagen.

  • Leo L.06-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great quick service

  • Randall D.06-12-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Everyone was fantastic and treated me like family. Jared made the buying process as seamless as possible

  • Brian G.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    One day turn time on an issue that may have been a few days. Service MGR was awesome. super impressed

  • Bruce S.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Ruriels R.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Dominic D.06-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2020