Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Ronni B.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My service guy was very helpful and worked within my budget!

  • Alan V.06-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Rafael H.06-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Alexander J.06-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent communication

  • Paulette R.06-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    CJ was excellent. I came in because of a cold call. I was nearing the end of my lease and was undecided as to what I was going to do. I was making compromises on the vehicle I wanted. CJ asked because I wasn't overjoyed. CJ was not just about the sale; he was about making the customer happy. In this market, it was a good thing.

  • Brianna M.06-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Evens C.06-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My salesman, Philip Stokely was very engaging very helpful. Found the right vehicle for me.

  • Elizabeth B.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Randall D.06-16-2025

    TYPE:ServiceMODEL:GolfYEAR:2025

    Schumacher is my go to trusted VW dealer.

  • Brooke S.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My car was there 2 times in the past 2 weeks. Still has a major oil leak. nothing has been resolved. I have spent hours during my work day driving to and from your dealership, assuming the problem would be solved. only to return to driving and days later have the check engine light go back on. oil leaking so badly that i get a headache being in the car. i am appalled that i was told my car was repaired and your technicians are essentially putting my life at risk by handing over my very poorly serviced car to me.