Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

Models
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  • Joseph G.07-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Racquel H.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jeffrey P.07-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great experience!!!

  • Cheryl G.07-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    In for annual service for Atlas Sport, timely manner, full service was great, staff was great as usual

  • Marcia S.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great place to buy and service your car!

  • Gabriel T.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Robert P.07-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Geoffrey K.07-02-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Facilitation of my repair was postponed by more than a week due to some kind of network outage. I didn't receive a loaner car until 5 days after dropping my car off for repair. The loaner car condition was unacceptable due to it being incredibly dirty and littered with food crumbs and other smaller trash. It had not been vacuumed, the windshield had some kind of nasty glaze/film on the inside that had to be cleaned at a car wash by me personally.

  • Marc G.07-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The only part that was extremely awe full was roadside assistance

  • Barbara W.06-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022