Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Maria F.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Quick greeting and service registration. Pleasant, friendly and considerate service associate Xavier.

  • Lorraine M.07-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Dwane Jackman provides excellent service and is an asset to the Schumacher team!

  • Kathryn F.07-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Holly P.07-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    CJ was very personable and helpful! :)

  • Sidney L.07-19-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I like the interior and the make of the vehicle.

  • Ronni B.07-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Elena H.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Easy process. The service team was ready when I arrived and got me through my 30k service as promised. I was able to work while I waited, wasting no part of my day. Very polite service professionals, too.

  • Karen J.07-15-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I had the pleasure of working with John Joseph, and he was an absolute delight throughout the entire experience. Young, sharp, and eager to help, John brought positive energy and a can-do attitude from start to finish. This was my second visit to Schumacher—my first time was with Michael Solomon, a seasoned veteran—so John had some big shoes to fill. I’m happy to say he held his own with confidence and professionalism. A real asset to the team.

  • Jaime U.07-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    It was such a good experience. Angel was our sales rep he was amazing. Very thorough and knowledgeable. They even checked on me after having the car to see how I was doing. Great staff. Great experience. Highly recommend.

  • Ariel B.07-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019