Average Score (603 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

603 Ratings

4.8 Average

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  • Ishmael M.08-02-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Clovis B.07-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Juan M.07-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Jared Ragosta was very responsive and accommodating. The Manager Wong was great too. I felt it was easy to deal with Jared and mutually agree on the terms of the lease very quickly.

  • Rose P.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    The service manager, Rich, and my service consultant Ovik, have both been great to work with. I've had an ongoing issue and they have been on top of it all the way. I'm very pleased with the service i've received and the way they handle their customers. Thank you Rich & Ovik

  • Roan U.07-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service must be acknowledged

  • Maria L.07-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Everaldo C.07-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The main reason I chose that rate because I was highly satisfied of the service. The service advisor who is Rachel Roc Worell was very kind, professional, and knowledgeable. The waiting time was acceptable and the area was very clean. I did enjoy the environment.

  • Kelly S.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Donna and rich are amazing

  • Sandra A.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I received a great service on my visit.

  • Mayuri V.07-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The service I received was excellent. I was just going to look at cars because my lease was almost up, and I ended up changing it. Salesman CJ is great; he listens to you and addresses your needs. He's very patient and dedicates the time you need, and most importantly, always with a smile. I 100% recommend him and the entire team. Keep up the excellent customer service.