Customer Reviews | Schumacher VW
Our sales consultant CJ made our purchase simple. He was attentive and we actually had a great time through the purchasing process. I would highly recommend Schumacher and specifically CJ.,
Great experience with the service department. Xavier was great to work with.
This was the best car purchasing experience I've ever had. My sales agent, Philip Stokley, was incredible. There wasn't a question he couldn't answer thoroughly. He clearly knows the products well & that was a time saver for me. He's professional & personable and has great follow-up. These factors made it easy for me to trust him & Schumacher. I highly recommend Schumacher and specifically, Philip Stokley. I'm certain we will be back as well when the need arises. Great job Schumacher, the others can take a lesson from you ! PS I am thrilled with ...
Great service and trustworthy team. Always work with you to get you want you need
Came in for a Routine Oil Change etc. Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions and addressed my concerns. Paul is an Assest to VW...I hope I can work with him again.
Went here for my 10k service for the first time, it was a pleasant and quick experience. Rachel was my advisor and she helped me right away and even got me a free Lyft ride to work since I was leaving my car there then go to work. They finished the service in 3 hrs and sent me text updates on my car's status to which you can reply to an actual human being and Rachel responded right away to any questions I had. So glad to find a nice and efficient place to get my VW service.
This is my second purchase from Schumacher VW. They make it easy to do business. Angel Prado was the salesman I dealt with. He helped beyond what I expected. Great experience.
CJ was pleasant and professional to work with. He was proactive and made the deal happen. We were happy with the outcome.I would definitely work with or refer CJ to anyone.
CJ was professional and friendly.
I love how everyone welcomed me into the dealership. I just felt straight at home. Everyone was also very respectful and just so transparent
CJ worked with me to get the best deal on the car my wife said, we wanted.
Excellent
They were very helpful in getting my car back on the road,
Jackie was excellent, so efficient in helping me with a quick fix!
I highly recommend Schumacher Volkswagen of WPB! Jordan was great at contacting me after my online inquiry. Philip was my salesman and was so patient and got me into the exact car I wanted. Philip in finance made the financial aspect of buying a car a breeze. Thank you guys I will be back for service and once my lease is up for a new car!
Alex Jackmaert was the best car salesman I ever had! He was professional, a people person, friendly and helpful . He made the transaction painless and easy. He helped me beyond my expectations and beyond his duties. I thank him for such a great experience. Give him a raise and extra time off! He deserves it. I would recommend him to everyone.
Would highly recommend this dealership, please see CJ when you walk in. Awesome guy, very transparent and helpful. Couldn’t speak higher of them.
Thank you to Sales Consultant CJ Simmons, F&I Manager Phillip Conley, and the Schumacher team for providing a seamless car-buying experience. I am thrilled with my purchase!
Ovik is super.
We pulled up for our service appointment, greeted promptly and told that Rachel would be our point person. She was absolutely fantastic. Start to finish. She answered every question I had, kept in touch through the process and we had our vehicle back well within the time window stated. Rachel? You're a Rockstar. Thank you!
Walk in, thanks.
Xavier - professional courteous - well done on servicing
Phillip Conley is a master at creative financing! I stopped in the dealership for a light bulb and walked out with a new car! Phillip put the deal together and I didn’t have to spend a cent! Ask for Phillip when financing your next car at Schumacher!
We were not sure what car we wanted and Angel was great and showed us a few options and took his time to give us the best deal possible and make sure we were happy. Thank you Angel for great customer service .
This is my second purchase from Schumacher VW. They make it easy to do business with
A very friendly and personal purchase experience with Damien Perez and Phil Conley.
The salesman explained everything in detail to my 88 yr old father, he didn’t rush us through any of the process.
I had a great experience with CJ. He was patient and very knowledgeable. He eased the stress of a new car purchase. I would highly recommend.
Our first time coming in a Schumacher dealership and we were greeted with warm welcome and Jared take care of us with such professionalism and class along side David. Absolutely wonderful!!!!!
Alex was so helpful and made the process so smooth when purchasing out VW Atlas. Thank you for your help!
Angel Prado alias the beast !!!! El mejor. Thank you for all your support
Angel the best sale representative !! The manager also understands our necessity and was very flexibke to negotiate .
From my first phone call to delivery of my new Taos, my experience was outstanding! Alex was exceptional!
Everything about my experience was 5-star. Alexander Jackmaert was the best! He excelled in every way...product knowledge, customer service, but most of all he was genuine...not your everyday car salesman. I really like my new Taos. Highly recommended Schumacher VW!
just had a fantastic experience completing a lease at Schumacher VW West Palm Beach. I hate shopping for a car but they made it so easy was in and out within two hours with the keys CJ and Philip made the experience effortless. Thanks guys I’ll be back.
Great experience with dealership and salesperson Jared. Did not have great experiences with other groups and was pleasantly surprised with the transparency experienced at Schumacher VW. Communication was great from start to finish and they delivered exactly what I wanted. They are honest people and are grateful for your business. Definitely recommend doing business with them over others.
Damien was super professional and helpful in me getting a new lease on a 2024 Tiguan. 10/10 recommend. Looking forward to more business with him in the future.
CJ is the best!! Highly recommend seeing him! ☺️
Ovik could not have been a more attentive personal representative. Even ensured that I was able to get my blue tooth features of the phone fixed which have been a really problem for me. Nice waiting area and I was able to watch a movie undisturbed on my Ipad. Still love the Atlas CrossSport.
Schumacher is trustworthy, fast, and made the experience refreshingly smooth. Thank you Phil S. For the outstanding customer service and focus on our needs.
I had an amazing experience with Schumacher VW and Angel was the best sales person I’ve had with purchasing a car. Everyone was courteous and very attentive and helpful, I will be coming back for my other purchases! Thanks Schumacher
Walked into several dealerships and was immediately turned off by the level of service until……….Schumacher VW WPB! Damien and the team there was a low pressure dream. Easy test drive and great at breaking down the deal for us and did right by our trade in car! It’s safe to say, we are loyal customers now and happy with all the follow up service.
Great Service and it was done promptly
What is typically an unpleasant experience was kept casual and lighthearted, thanks for our daughter’s new car. Mama’s next! You’re the best Philip.
Phillip Stokley is absolutely the most amazing sales person! He was so patient and worked for us! He got us the price we wanted!!!👍🏻👍🏻
Quick considering I brought it in on the holiday weekend. Jess kept me up to date and answered my questions. Great service
very grateful for the customer services I received from the service person Rachel gave me exceptional service. very satisfactory with the speed and kindness.
Jess and Rich are absolutely amazing! Great service and super professional.
CJ was amazing! Highly recommended!
Out standing experience with the Schumacher team. Jared assisted me with fast and efficient speed. I was on a time crunch to catch a flight and was reprehensible on getting everything done to catch my flight. Jared stepped up to the plate and got me in my new VW in record speed with enough time to not rush to catch my flight. No xx, No hassle, No back and forth. Can’t ask for better service. Will definitely be visiting Jared again for my next deal. Keep up to great work.
(Translated by Google) Excellent work by Angel on the purchase of my Atlas Cross Sport (Original) Excelente trabajo de Angel en la compra de mi Atlas Cross Sport
Best experience ever buying a new car.
Yoimar Padilla is very professional, kind, polite and knowledgeable agent, highly recommended to anyone who wants to buy the best car.
Thank you! CJ. for your dedication and professionalism. I’m very pleased with the service and very excited with my New 2025 Cross Sport Atlas. Thank you Schumacher of WPB…..
Alex is an excellent salesperson and representative for the dealership. He absolutely knows his product and was very easy to deal with. His customer service and follow-up skills are also extremely strong. I would certainly represent him for anyone that is looking for a vehicle at his dealership. He was a pleasure to work with.
Angel was great during the purchase of my 2025 Volkswagen Jetta. Will for sure recommend him to other family and friends
Very welcoming. Clean and neat. Our salesman angel was very knowledgeable and professional. Great service
The customer service was exceptional. My sales person Alex went above and beyond. I told him what I wanted and he got it done without the draining back and forth other dealers do. He even went the extra mile getting the vehicle delivered to my parents in Miami. Would definitely recommend him and the dealer 100 percent.
Pleasure to have our vehicles serviced at Schumacher VW WPB 👍🏻👍🏻 !
I recently had the opportunity to buy my 2024 Volkswagen Tiguan with Angel. It was truly a great experience. I will recommend him to all of my friends and family.
Great service. Very attentive.CJ took his time to get the numbers I wanted.
I arrived early at the Volkswagen dealership for a oil change and check up, pending my ride to PA… I was met by friendly staff members, and they were very helpful and getting me to the correct person… I met with Rachel and she was able to meet my needs and asked me if I needed anything I went to the lounge and waited. The time was very short, and she said my car was in good condition because I took very good care of it… My experience was very good.
They did a great job and got me out quicker than anticipated.
Amazing salesman! Patient, knowledgeable, friendly and very respectful. Would buy from him over and over again!! Will recommend to family and friends
I went to Schumacher VW to see a certain color of Tiguan. I would highly recommend asking for CJ Simmons, sales person. He knew I only was looking but took the time to let me see the car which took a total of 45 mins. He didn't mind showing me and knew there was no sale possible. He never rushed me and wanted to know if there was anything else he could do.
We had a great experience at Schumacher. Our salesperson, Jared , was very knowledgeable and attentive, and took the time to explain every feature of our new Taos . I could not be happier with our new car .
Rachael, the service rep was very friendly and helpful. She even helped me with my phone.
The car purchase experience was a great pleasure. From the phone conversations to the time I was greeted in the showroom. Jared was knowledgeable and very helpful setting everything up. Finance also very smooth. I will continue to do business Here and definitely recommend To others as well.
Great experience, cordial and friendly people, had a great time with JJ. Will come back next time
Great customer service and quick turn around. They explained the issue thoroughly and assured me car was back in working order. From something simple as a battery change to more complex diagnostics, they are prepared to handle any issue.
The dealership was very clean, employee was very friendly and very polite. Alex introduced himself ask questions about what kind of car I was loofor and what was important to me in the car. He truly a great person to deal with. He took the time to go over everything on the car , explained new things about the car . I honestly don’t words to describe how much I appreciate this work , he is one of the kind people I have ever met, I will recommend anyone from my family and friends to ask for him, Except expect service.
Ocik Kob was very professional and trustworthy as he explained all services needed based on the age of my vehicle.
He made our experience very easy for us. Very detailed in letting us know everything that is going on
Professional, and Organized.
So thankful to have bought our 1st VW with Alex’s help. He’s a salesman like no other. He’s top notch! We were amazed and so impressed by his knowledge and expertise. He made our purchase smooth, easy and legit stress free. We bought a car from Schumacher 6 years ago and it was a very good experience but this time, it was beyond amazing. I’d recommend Alex to everyone. Your dealership is extremely fortunate to have him!
We were so impressed with Alex. His knowledge and expertise go unmatched. We had a good experience at Schumacher 6 years ago but this time was nothing short of incredible. Alex went above and beyond and made our car purchase a stress free and amazing experience. We would recommend him to everyone! Can’t say enough about how exceptional he is!
Alex went above and beyond, the best car buying experience I’ve ever had. Thanks!
I can’t stress enough how great of an over all experience it was purchasing here. I had searched multiple dealers, spoke with multiple dealers on the phone etc. Walking into here I had a clear goal in mind, I have been “ripped off” in the past with bogus fees, add ons and extras that I did not want. There’s none of that here, they are very very customer focused, you get what YOU want. No hidden fees, they go through all the extras with you and you can pick and choose exactly what works for YOU. It makes ...
Jarred Ragosta is an efficient, articulate and kind sales person. He was a pleasure to do business with.
I had the best experience at VW. The service was wonderful, especially with the help of Jared Ragosta. With Jareds knowledge and experience, he made the car buying process simple and smooth and stress-free from beginning to end. At the end, Jared even took the time to sit with me and help me pair my phone to the car, as well as walking me through each of the cars features and settings, and tailoring them to my own specifications. My entire experience at Schumacher VW really was exceptional. Big thanks to Jared and all others who helped in the process!
I recently bought a Volkswagen sedan, and I couldn’t be happier with my experience! From the moment my dad and I stepped into the dealership, we were welcomed into a warm, inviting atmosphere that immediately put us at ease. The space was bright and clean, with a buzz of energy that reflected the excitement of finding the perfect car. Alex and Charles were there from the start, embodying the friendly and professional spirit of the dealership. Alex was especially fantastic—his enthusiasm and expertise made the process feel less like a transaction and more like a collaboration. He took ...
I recently bought a Volkswagen sedan, and I couldn’t be happier with my experience! From the moment my dad and I stepped into the dealership, we were welcomed into a warm, inviting atmosphere that immediately put us at ease. The space was bright and clean, with a buzz of energy that reflected the excitement of finding the perfect car. Alex and Charles were there from the start, embodying the friendly and professional spirit of the dealership. Alex was especially fantastic—his enthusiasm and expertise made the process feel less like a transaction and more like a collaboration. He took ...
Very professional, very knowledgeable, very personable,.....the place was super clean, even the restroom.....Price for service was fair and all was done promptly and to my satisfaction.....they even washed my car without asking...
Took car in for an engine light on. Service did major software updates and brake replacement while car was diagnosed. Drives like new. Service department and Xavier the technician did great job. Very satisfied with the quality of the service department at the Okeechobee location.