Customer Reviews | Schumacher VW


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Google Feb 23, 2024

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Google Feb 21, 2024

Knowledgeable helpful personnel.

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Google Feb 21, 2024

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Google Feb 21, 2024

I had a mechanical issue with my Volkswagen and Michael S Fox was extremely detail oriented to my needs, super transparent with the next steps for repairing the issue and set up expectations with me along the way. I sincerely appreciated all the efforts he and his team did to ensure I’d receive my vehicle back in running order and in a timely manner. Definitely recommend him and his team at Schumacher VW.

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Google Feb 21, 2024

Thank you Jared & AJ for a superb experience. These two gentlemen are who we trust with our vehicle needs. They are professional, knowledgeable, listen to our requests and deliver beyond our expectations. This is the second time they assisted us with two vehicles and we will be back again to see you both!

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Google Feb 21, 2024

Thank you Jared & AJ for your professionalism and superior service! This is the second time we leased 2 Tiguans through them. The process is easy, fast and convenient. They know us now, they know we are always busy and we are upfront with what our needs are. They always deliver beyond our expectations!

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Google Feb 20, 2024

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Google Feb 20, 2024

Tyler MacMillan really helped me out. He is knowledgeable, has great customer service skills and works hard to get you the best deal. Make sure to ask for Tyler when you go to purchase your next car at Schumacher VW West Palm Beach.

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DealerRater Feb 19, 2024

David Rodriguez did a great job. He didn’t hesitate in showing us different cars and getting us a good deal. We will definitely contact him again on our next car change.

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DealerRater Feb 19, 2024

Tyler MacMillan was very helpful, knowledgeable and did a wonderful job getting me a great deal on my new VW Taos. I highly recommend going to see Tyler if you are looking to purchase a VW!

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Google Feb 19, 2024

Awesome service from beginning to end with Jared Ragosta! I would definitely recommend this dealership to all of my family and friends. Very satisfied!

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Google Feb 18, 2024

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DealerRater Feb 15, 2024

Great service, good selection, made the whole process super quick and easy! Definitely recommend to family and friends!

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Google Feb 14, 2024

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Google Feb 14, 2024

Oil change was great and they threw in an amazing car wash!

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DealerRater Feb 12, 2024

Jader Garcia went above and beyond to get me into my car. He’s one of the nicest dealerships guy and I’ve dealt with many salespeople. I would definitely recommend him if someone needed a salesperson

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Google Feb 11, 2024

Best car buying experience ever !! From Jared R in sales to AJ M in finance!! Absolutely recommend !

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Google Feb 10, 2024

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Google Feb 10, 2024

Tyler MacMillan was an absolute pleasure to work with.

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Google Feb 10, 2024

smooth and prompt service

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DealerRater Feb 9, 2024

David made the process of buying my car very easy and fast. All the guys there were professional and courteous. They gave me a great deal and I would definitely refer them for anyone who is looking for a car.

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Google Feb 9, 2024

They were professional and quick!

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Google Feb 9, 2024

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DealerRater Feb 8, 2024

Everything was fast and easy. From the moment I arrived at the dealer to finish the check-in. The car was fixed and returned before expected. Highly recommended!

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Google Feb 7, 2024

I had a great experience with Jared Ragosta, he provided great service and gave me a great deal on my purchase. Thank you!

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Google Feb 7, 2024

Constantly exceeding all expectations,in and out,no headaces,no problems,just excellent service to the highest degree

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DealerRater Feb 6, 2024

Amazing service, they treat you great & Damien is the best salesman there! Make sure to ask for him

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Google Feb 5, 2024

Our sales rep Tyler and AJ from finance were super helpful throughout the whole buying experience, they are very knowledgeable, and will help you every step of the way. The dealership itslef was also very clean.

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Google Feb 5, 2024

Schumaher VW and Jared Ragosta did a great job they are easy to work with & made the process even easier

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DealerRater Feb 2, 2024

“ Flawless ” My experience at SCHUMACHER Volkswagen of west palm Beach especially with my salesman Damien Perez was flawless. Damien was professional and accommodating the entire time. I had looked at cars at several other locations including other VW dealerships and this was one had the best pricing, customer service, and overall experience compared to the rest-Terry the sales manager also went above and beyond with amazing customer service and highly recommend them !

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Google Feb 2, 2024

Tyler was extremely helpful and knowledgeable. This was my first time leasing and he made the process very easy and seamless.

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Google Feb 1, 2024

First time trying this dealership but definitely not my last! Loved the fact that the information was straight to the point, clear and no games! Damien and Philip were amazing! Excellent customer service. I will be back when it’s time to get my next car!

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Google Jan 30, 2024

I recently reached out to Schumachef Volkswagen of West Palm Beach about a Tiguan I saw online. I was called the following day to schedule an appointment. After scheduling with Damien Perez. I did tell him I was pressed for time and needed to be in and out within 2 hours. Damien had me all setup and ready to go when I arrived. We test drove the Tiguan then returned back to dealership to start the buying process. Damien was helpful and knowledgeable. Damien then introduced me to the fiance manager AJ. He was also very helpful. AJ was able to ...

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DealerRater Jan 28, 2024

This is our fifth VW lease in 13 years from Schumacher VW. David, the sales consultant was fantastic. He was with us through the entire process. We also want to thank Matthew and Dimitry.

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Google Jan 26, 2024

I stopped by Schumacher VW to window shop and was unaggressively approached and aided by the team of salesmen. I stopped by their offices with a couple questions and received thorough answers - they knew their stuff! I ended up having an awesome experience working with Tyler from start to finish. He is professional, knowledgeable and kind and got me into the car of my dreams! He made the negotiation and sales process easy and non-intimidating. I definitely recommend using Tyler if you’re in the market for a VW.

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Google Jan 26, 2024

My wife and I had a fantastic experience leasing a VW from Tyler! Tyler and the team made it seamless to trade in our old vehicle and find the perfect VW for our needs. He was very knowledgeable about the various vehicles, packages, and lease add-ons. We couldn’t be happier with our experience with Tyler and the whole team at Schumacher VW!

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Google Jan 23, 2024

Service Dept is AWESOME! From Richard the service manager, to all the advisors: Xavier, Paul, Reese. Donna, Jess, Ovik and Mike...The valets are also very friendly! THANK YOU!

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Google Jan 22, 2024

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Google Jan 20, 2024

Eric was very professional and made sure I wasn’t inconvenienced in anyway. I had to leave my truck longer than expected. I had a loaner vehicle dropped off and picked up once my truck was ready. Recommend if you knew your car serviced. This is the place to go.

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DealerRater Jan 20, 2024

Schumacher is the best. Philip Stokeley and AJ Mahmoud are awesome. Highly recommend. They really listened and took care of us. We are very happy with VW

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Google Jan 19, 2024

Ovik my service writer and Brandon the tech took outstanding care of my car. Highly recommend them both. Raises are in order

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DealerRater Jan 18, 2024

They were able to get me in on an emergency at very short notice. Kudos to the advisor Ovik for being very responsive and willing to help me. My best dealership experience yet.

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DealerRater Jan 18, 2024

Jader provided exceptional service and was extremely helpful. His knowledge and efficiency made the experience easy and enjoyable.

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Google Jan 17, 2024

The Schumacher team is absolutely outstanding - 11/10!!! Philip Stokley was an incredible consultant! I test drove the new Atlas and Philip was kind, deeply knowledgable, and never pushy. I highly recommend working with Philip - and his manager Terry Wong was also absolutely wonderful. There was no haggling, no aggressive sales techniques - they were genuine, transparent in the pricing, and they treated me like gold. I drove 3 Audi's and I am so glad I switched to Schumacher VW. Philip and Terry - we will be back for my husband's next vehicle - you made the entire process ...

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DealerRater Jan 17, 2024

Dealership nice clean and professional. Everyone was super helpful weather you were a customer or not.

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Google Jan 17, 2024

(Translated by Google) Excellent attention, very good service, excellent explanation from colleague Jader, 100% recommended (Original) Una atención excelente,muy buen servicio,la explicación del compañero Jader excelente,recomendado 100%

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DealerRater Jan 16, 2024

Very good service, would recommend, everything was simple, good experience. Very friendly service. I love my car

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Google Jan 14, 2024

I had an incredible experience with Tyler as my sales person. He is very kind, patient, and knowledgeable. Thank you so much for making the process smooth and explaining all the features of my car.

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Google Jan 14, 2024

Always a great service

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DealerRater Jan 14, 2024

Thank you so much Tyler for a wonderful sales experience! I highly recommend him as your salesperson!

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Google Jan 12, 2024

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Google Jan 11, 2024

Julio Wess was a great help. Jim was so good it made everything possible and the whole process went smoothly!

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Google Jan 11, 2024

Donna was absolutely FANTASTIC. From her customer service skills, to her timely follow ups, keeping us up to date on the status of our back order parts to scheduling the list goes on and on. She truly made what could have been a stressful 2 month experience feel seamless and efficient. Moving forward we will only be dealing with her whenever we need anything from VW. Chris and I thank you Donna!!

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DealerRater Jan 11, 2024

Todo perfecto ,el trato estupendo ,las explicaciones y atenciones 👌🏻 muy buenas ,y ofertas muy interesantes

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Google Jan 8, 2024

I needed emergency work all on my road trip and they were able to help and fix the issue.

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Google Jan 5, 2024

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DealerRater Jan 4, 2024

Straightforward. Honest. They negotiated the best price among several dealers. Particularly excellent compared with other dealers.

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DealerRater Jan 4, 2024

I Lease a car this week with sales rep David, he was great! He was very attentive and answered all of our questions. David made sure we were taking care of, He’s patience and knowledge did not go unnoticed. I’m so happy to be in my new car. I’m happy with all services.

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DealerRater Jan 4, 2024

Jarod Aragosta was wonderful to deal with and also the financial advisor making my lease process stress free.

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Google Jan 3, 2024

Very good experience with the customer service 👍

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DealerRater Jan 1, 2024

Our salesman Damien Perez was amazing! He was funny and kind, and we had a great time working with him. The service provided by Damien, AJ and Ronan was exceptional and has definitely made us Schumacher loyal.

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DealerRater Dec 31, 2023

This is my 5th VW from Schummacker in a row. Great products and professional , knowledgeable staff. Jader Garcia ( sales) was personable , professional and knowledgeable. Finance department, sales and management all coordinated well. Seemed like people enjoyed working together to provide a good customer experience.great experience.

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Google Dec 31, 2023

Damien, AJ and Ronan were amazing. We had a wonderful experience buying our VW and we’re definitely Schumacher loyal after this.

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Google Dec 30, 2023

We had Damien Perez who made me a believe again that great buying experiences do exist!!! I really went in there not expecting to leave with a car but I had hopes. At first the trade in value of my old car was not what I hoped for. Damien saw I was not happy and had me wait while he talked to his manager. To my very surprise they came back and gave me great news! Not only did they increase the trade in value but they took off from the price of the car!!!!! They even waved a few ...

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DealerRater Dec 30, 2023

We had Damien Perez who made me a believe again that great buying experiences do exist!!! I really went in there not expecting to leave with a car but I had hopes. At first the trade in value of my old car was not what I hoped for. Damien saw I was not happy and had me wait while he talked to his manager. To my very surprise they came back and gave me great news! Not only did they increase the trade in value but they took off from the price of the car!!!!! They even waved a few ...

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DealerRater Dec 29, 2023

He made the new car experience wonderful and not stressful. Very sweet and caring. I highly recommend.

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DealerRater Dec 29, 2023

Great guy. Help us with buying a car. Satisfied with his work and work ethics.

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DealerRater Dec 28, 2023

Un gran profesional, nos ayudó mucho , estamos muy agradecidos , y lo recomendamos es una gran persona.

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DealerRater Dec 28, 2023

Super awesome dude, very nice and helpful! He helped us out a lot and kind

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Google Dec 24, 2023

Excellent service. Excellent, customer care.

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Google Dec 23, 2023

I purchased my 2024 VW Atlas Cross Sport from Schumacher last week! Philip was my sales guy, and I can’t say enough about him and the team at Schumacher! Philip was extremely professional, knowledgeable and patient! The whole process, that everyone usually hates, was no hassle and signing took 1 hour! Schumacher is fast, efficient and gave me a great value for my trade and great price on my new ride! I will be back!

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Google Dec 22, 2023

Schumacher went above and beyond to make the purchase of a vehicle much easier and pleasant starting with a Kelly Blue Book representative coming to me to provide a trade in value! The value was fair and they agreed to my offer on the purchase price of a new SUV. Finalizing the transaction was painless and everyone was awesome!! Looking for a VW or any brand sold by Schumacher, don’t hesitate!!!

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DealerRater Dec 20, 2023

David was excellent in his process of getting us into a new VW. We appreciate his patience and professionalism. We recommend him 10/10.

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Google Dec 17, 2023

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Google Dec 17, 2023

Very happy with the service. Jared was very professional and polite in dealing with us. I was recommended to Schumacher VW by my dad who also had a good experience with VW and Jared. AJ our finance manager also was polite and easy to deal with. Highly recommend this dealership to those who want a smooth experience with genuine people.

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DealerRater Dec 17, 2023

When I moved to Florida I searched for a dealership that could service my Volkswagen. I have always used dealerships to service my vehicles. I ended up choosing Schumacher because of the way they treated me on the phone when I called with a dead battery issue. They got me in quickly, installed a new battery at a very competitive price and at my request also performed the 30000 mile servicing. They have been terrific on all subsequent contacts including taking care of replacing my key fob batteries at no charge.The initial Service Advisor that I dealt with left and ...

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Google Dec 16, 2023

The service manager Richard really understood my urgency. He took real great care for my vehicle.

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DealerRater Dec 15, 2023

Schumacher of PB, very reputable definitely would use them again and refer them to friend or family.

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DealerRater Dec 14, 2023

I had a fantastic experience with Garcia at the car dealership. His service was exceptional – he was knowledgeable, patient, and went the extra mile to ensure I found the perfect car. I appreciate his professionalism and would highly recommend him to others seeking a positive car-buying experience.

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Google Dec 13, 2023

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Google Dec 12, 2023

Levente is an amazing representative of your company, he made things so easy and was very helpful setting up and explaining the car details. I would recommend this company for your automobile needs and Levente Sardi for exceptional sales and service.

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Google Dec 12, 2023

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Google Dec 10, 2023

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Google Dec 7, 2023

Jess at Schumacher VW in West Palm deserves high praise for his exceptional customer service. After facing months of unresponsiveness from another location, I called the West Palm dealer and got Jess - he called me right away and turned things around swiftly. His promptness in returning my call, scheduling the vehicle service, arranging drop-off, and securing a rental—all within 24 hours—was impressive. Jess's responsiveness, efficiency, and commitment to customer satisfaction are commendable. Knowing my car is in good hands at Schumacher VW in West Palm due to Jess's excellent service, I'd undoubtedly consider them for ...

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Google Dec 7, 2023

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DealerRater Dec 6, 2023

David was kind in the leasing process and was helpful in navigating us through the best decision that met our needs!

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Google Dec 5, 2023

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Google Dec 5, 2023

It was a pleasure working with Levente (Levy) Sardi at Schumacher VW.

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Google Dec 4, 2023

The service techs were very accommodating and efficient

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DealerRater Dec 4, 2023

Excellent service ! Jarred the best salesman Very detailed and extremely professional Ge knows his business

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DealerRater Dec 4, 2023

The entire purchasing process was easy and pleasant. Jader and AJ were very informative, helpful and took the time to show us all of our options before we made our decision. Thank you again for your services.

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Google Dec 4, 2023

My second business experience with Schumacher VW and I'm convinced about their professionalism and customer service quality. Jared is a great a very patient sales manager that explained with care all the process and fight to get a win win situation.

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Google Dec 2, 2023

All around Great service! Thank you!

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DealerRater Dec 2, 2023

Muy satisfecho con la atención de parte de Jader García por mi primer carro muy trasparente y sincero muy amable te lo explica todo q se entiende a la perfección muy buen negocio te ase acer sales complacido con el carro q te gusta sin duda lo recomiendo cuando vallan al dile de la Volkswagen yo y mi esposa salimos satisfecho y contentos de ay

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Google Dec 1, 2023

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DealerRater Dec 1, 2023

Philip Stokley did a great job. Very happy with way he handled the sale. Business manager did a great job as well

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Google Dec 1, 2023

Unfortunately, I bought my Volkswagen at Northlake. If I had known driving a couple miles south to the Okeechobee location would be so much better, I would’ve started there. I want to get a huge shout out to the Best Mechanic, Frank and Service Manager, Richard. THANK YOU! I drove up without an appointment. I was immediately greeted, and helped with the upmost, professionalism, kindness, and promptness. These harworkers helped me resolve an immediate car issue without even missing a beat. I must say, I was beyond impressed with this completely unexpected visit while in the midst of a ...

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Google Nov 30, 2023

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Google Nov 29, 2023

Service Dept is AWESOME! From RIchard the service manager, to all the advisors: Ovik, Donna, Reese, Jess.....Xavier and Paul in Express......THANK YOU!

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Google Nov 28, 2023


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