Customer Reviews | Schumacher VW


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Google Sep 17, 2021

Excelente !!consecionario muy buena atención con vendedores muy amables.

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Google Sep 16, 2021

Excellent service and super quick turnaround getting my car back! Highly recommend.

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Google Sep 10, 2021

Donna S. have restored my confidence in Volkswagen! She is absolutely amazing. Going above and beyond is just her natural feature, she defines outstanding customer service. There are a few service reps there that may need to take one of her classes. Thank you Donna!

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Google Sep 9, 2021

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Google Sep 4, 2021

Charles Brown was fantastic he knows how to deal with customer 😂☺️

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Google Aug 31, 2021

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Google Aug 31, 2021

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Google Aug 24, 2021

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Google Aug 23, 2021

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Google Aug 21, 2021

Great shopping experience! Was in and out in no time with the car I wanted at the price I wanted.

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Google Aug 19, 2021

Fast friendly profession sales! I highly recommend.

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Google Aug 19, 2021

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Google Aug 18, 2021

The best dealership I’ve been to in a long time! The service team here was pleasant and easy to work with. Knowledgeable in their area and never used weird car salesman jargon. I never felt rushed. Charlie Brown was helpful every step of the way. He made it easy to browse within the cars that we preferred and also made it his mission to help us stay within the budget we were looking for. Always kind and never rushed us through any step. Everyone showed up with a smile on their face and we left with our brand new ...

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Google Aug 17, 2021

Smoothest car servicing experience I ever had.

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Google Aug 15, 2021

great customer service as always thank you

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Google Aug 11, 2021

Andre was very helpful and made the process enjoyable! Very happy with our vehicle and service. Will definitely buy from Schumacker again.

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Google Aug 10, 2021

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Google Aug 6, 2021

We just leased a brand new Tiguan SE R-Line from Jared at Schumacher VW and it was one of the easiest and stress free car buying experiences we’ve ever had. From the initial phone call to leaving the dealership parking lot, it was only 7 hours and I had my new car the same day! They had the exact model I was looking for! I was able to handle everything over the phone and through email and then just sign off on my trade in and financing once we got to the dealership. We live an hour north so this ...

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Google Aug 5, 2021

My wife and I had a great shopping and buying experience at Schumacher VW. Our salesman, Charlie, was very easy to talk to, never pushy with anything while we were there and helped us with every step of the process. AJ in the finance department was also very helpful and made that part of the process super easy and painless. First time buying a vehicle from this dealership and it wont be the last. I highly recommend going to Schumacher VW if you are interested in purchasing a VW.

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Google Aug 5, 2021

Wonderful! I’m a costumer for life !!! Thanks

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Google Aug 3, 2021

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Google Aug 3, 2021

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Google Jul 30, 2021

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Google Jul 28, 2021

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Google Jul 25, 2021

Sadly, I waited too long to make an appointment for our overdue oil change and tire rotation. the team at Schumacher, VW said bring the vehicle as soon as they open and they would work me in. They did just that and I was able to get back on the road in just a couple of hours. Thanks!

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Google Jul 24, 2021

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Google Jul 24, 2021

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Google Jul 23, 2021

Great service! Definitely recommend sales rep Mike Solomon if your looking for a pleasant car buying or lease experience!

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Google Jul 21, 2021

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Google Jul 20, 2021

Buena atencion, puntual

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Google Jul 20, 2021

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Google Jul 19, 2021

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Google Jul 14, 2021

Awesome Customer service … As a first time car buyer Jared made the process very easy fun and exciting

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Google Jul 11, 2021

great experience, very friendly and knowledgeable.

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DealerRater Jul 9, 2021

The sales team was amazing and my process seamless. The gentleman that leased me my car was authentic and very helpful and made the experience stress free.

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Google Jul 9, 2021

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Google Jul 7, 2021

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Google Jul 7, 2021

Great experience. Staff is wonderful, very resourceful, catering and Jarred is hands down the best Volkswagen specialist over at Palm beach lakes. My car was due for an upgrade and I was able to get a better deal than I had bargained for. I am extremely happy with my new Tiguan SE.

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Google Jul 3, 2021

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Google Jun 29, 2021

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Google Jun 27, 2021

What a great day! Philip was fantastic today! I absolutely love my 2022 VW Taos! The ENTIRE Volkswagen team is amazing! I can’t thank them enough for making my day so smooth! Beep Beep ✌🏼

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Google Jun 26, 2021

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Google Jun 24, 2021

Great fast friendly service my service advisor Ovik was great!

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Google Jun 23, 2021

Best experience I've had buying a new car. Within two hours I left the dealer with my car. They are great!!!

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Google Jun 16, 2021

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Google Jun 15, 2021

Hands down best car buying experience we have ever had. Greta Martinez was amazing, was listening to our needs and provided us will all needed information to make a great purchase. Really inviting environment we felt like family. We will be back.

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Google Jun 15, 2021

On time

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Google Jun 13, 2021

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Google Jun 5, 2021

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Google Jun 4, 2021

Charlie Brown was a great sales person! I enjoyed my buying experience with him!

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Google Jun 3, 2021

These guys are great! they took the time to work with us over the phone before we came into the dealership to test drive the car. They did most of the heavy lifting for us and made the process painless as well as reduced the time we had to spend at the dealership. Todd, Chris and the team are awesome! I will definitely buy from them again.

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Google Jun 3, 2021

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Google Jun 3, 2021

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Google May 29, 2021

Who says a car buying experience has to be miserable? By far the easiest and most enjoyable car buying experience I have ever had. The staff was extremely professional from start to finish. Everything they promised was delivered. From the price to service, I could not be happier. Worth the drive from Weston. Thanks Dimitry and Charlie.

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Google May 28, 2021

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Google May 27, 2021

Donna took excellent care of me. I had to take my car in twice and she was concerned about my concerns. In spite of how busy she was I felt like her only customer. Professional and personable! DONNA ROCKS!! Hey Schumacher, give her a raise!!!!!! Thank you Donna.

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Google May 23, 2021

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Google May 22, 2021

TYLER took care of everything and made my experience painless. He kept me informed the whole time and answered all my questions. Very professional and affable. Great service!

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Google May 14, 2021

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Google May 10, 2021

As always they never fail to impress. They get you in and out. My service advisor was amazing. I had a long car trip out of state and they made my anxiety of driving go way down because they assured me they looked over the entire vehicle.

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Google May 7, 2021

Had a great experience with the team at Schumacher West Palm Beach! Definitely recommend for you to come and check them out if you’re looking for new set a wheels!

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Google May 5, 2021

Excellent customer service, great selection of vehicles, clean, classy showroom staffed by professional sales and managerial staff. Jared is extremely knowledgeable and an excellent representative of Volkswagen and Schumacher. Dmitri, Chris and AJ were all very patient and went out of their way to make sure that my wife and I were happy. We purchased two vehicles from them, what more can I say? Very satisfied, highly recommended.

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Google May 1, 2021

Ovik Kogosov made sure to take care of all my concerns. Had a great service experience. My car feels like new again.

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Google May 1, 2021

Easy, friendly, no hassle or pressure. Very happy.

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Google May 1, 2021

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Google May 1, 2021

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Google Apr 29, 2021

I didn't deal with anyone from Volkswagen. My salesman was Floyd Burwell Schumacher Used Cars who was terrific and I would recommend him to everyone.

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Google Apr 29, 2021

Great experience with the purchase of my brand new JETTA 2021 I commend Greta Martinez for her professionalism and customer service. Thank you.

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Google Apr 28, 2021

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Google Apr 27, 2021

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DealerRater Apr 22, 2021

My service advisor Tyler Hill was the best. Professional and efficient, he gave me constant updates. He went above and beyond, I would recommend him to everyone.

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Google Apr 17, 2021

I always get excellent service I trust at a fair price when I go to Schumacher VW of Palm Beach.

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Google Apr 15, 2021

Mike was professional and courteous. Excellent job in getting me into my new VW!

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Google Apr 13, 2021

Donna was incredibly polite &helpful. Service was prompt. Thank you all

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Google Apr 10, 2021

Fast service department! Replaced driver airbag and some sensors.

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DealerRater Apr 3, 2021

The quality of your employees is wonderful from The managers assistant managers sales and especially the services Dept Thus is my only second lease and I tell every of my friends I. Have driven Jaguar Lexus Cadillac Infinity and never enjoyed any car as much as a Volkswagen 👍

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Google Apr 1, 2021

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Google Mar 31, 2021

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Google Mar 30, 2021

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Google Mar 27, 2021

Excellent Service!!! Thank you Ovik, you are the best!!!

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DealerRater Mar 27, 2021

Ovick Kogosov provided great service and everything was completed for my vehicle. He answered all my questions and always kept me informed during my service visit.

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Google Mar 25, 2021

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Google Mar 25, 2021

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Google Mar 23, 2021

Completely seamless process with the purchase of my new 2021 Cross Sport Atlas. Todd Moore, Sal DelGreco and Dmitry Gonchar were fantastic. Todd made the paperwork process so swift and enjoyable - best car buying experience to date! He was also extremely knowledgeable in the overall functions of the vehicle and provided hands-on insight and instruction for all the new tech features. Highly recommend!

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Google Mar 20, 2021

The greeting porters could do a little bit more "like letting the service writer know that a customer is waiting for him'', but over all it was a great service experience. Fast and friendly staff, good communication and very clean facilities. Drove in a couple of hours earlier than my schedule appointment hour and got my car back same day like 2 hours later working perfectly fine.

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Google Mar 19, 2021

Would have much preferred a loaner car, but Their representatives were great and informative and stayed on top of my vehicle being done in a timely fashion.

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Google Mar 19, 2021

The best dealership, Charlie Brown and Chris made our experience so amazing, very helpful and friendly, I love this place

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Google Mar 17, 2021

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Google Mar 17, 2021

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Google Mar 16, 2021

This is the best dealership experience I’ve ever had. The team here Todd, Chris and Dimitri made my experience so easy , fast and hassle free. I traded in my old car with no problem and bought a new Volkswagen Jetta. The fact that this was my first time buying a Volkswagen, it makes me want to keep buying the brand if I receive this type of customer service.

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Google Mar 13, 2021

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Google Mar 13, 2021

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Google Mar 6, 2021

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Google Mar 5, 2021

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Google Mar 4, 2021

Quicker than expected and Ovik, did really well in explaining the option open to me for my repairs.

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Google Feb 27, 2021

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DealerRater Feb 26, 2021

My service manager Jay Hershey was wonderful kept me aware of what was going on with my car let me drop it off without going into the office because I suffer from chronic pain and he texted me that he got it. He texted me when the vehicle was done and ready for pick up they washed and clean my car very efficient very satisfied and I feel very safe in the vehicle now Jay is a wonderful service manager I would recommend him and the dealership to everyone

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Google Feb 25, 2021

Ovik helped me today on the service center and his attention to the issues with my service schedule was spot on! Highly recommend going here for service! Thank you for the great service today Ovik

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Google Feb 24, 2021

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Google Feb 23, 2021


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