Customer Reviews | Schumacher VW
Excelente !!consecionario muy buena atención con vendedores muy amables.
Excellent service and super quick turnaround getting my car back! Highly recommend.
Donna S. have restored my confidence in Volkswagen! She is absolutely amazing. Going above and beyond is just her natural feature, she defines outstanding customer service. There are a few service reps there that may need to take one of her classes. Thank you Donna!
Charles Brown was fantastic he knows how to deal with customer 😂☺️
Great shopping experience! Was in and out in no time with the car I wanted at the price I wanted.
Fast friendly profession sales! I highly recommend.
The best dealership I’ve been to in a long time! The service team here was pleasant and easy to work with. Knowledgeable in their area and never used weird car salesman jargon. I never felt rushed. Charlie Brown was helpful every step of the way. He made it easy to browse within the cars that we preferred and also made it his mission to help us stay within the budget we were looking for. Always kind and never rushed us through any step. Everyone showed up with a smile on their face and we left with our brand new ...
Smoothest car servicing experience I ever had.
great customer service as always thank you
Andre was very helpful and made the process enjoyable! Very happy with our vehicle and service. Will definitely buy from Schumacker again.
We just leased a brand new Tiguan SE R-Line from Jared at Schumacher VW and it was one of the easiest and stress free car buying experiences we’ve ever had. From the initial phone call to leaving the dealership parking lot, it was only 7 hours and I had my new car the same day! They had the exact model I was looking for! I was able to handle everything over the phone and through email and then just sign off on my trade in and financing once we got to the dealership. We live an hour north so this ...
My wife and I had a great shopping and buying experience at Schumacher VW. Our salesman, Charlie, was very easy to talk to, never pushy with anything while we were there and helped us with every step of the process. AJ in the finance department was also very helpful and made that part of the process super easy and painless. First time buying a vehicle from this dealership and it wont be the last. I highly recommend going to Schumacher VW if you are interested in purchasing a VW.
Wonderful! I’m a costumer for life !!! Thanks
Sadly, I waited too long to make an appointment for our overdue oil change and tire rotation. the team at Schumacher, VW said bring the vehicle as soon as they open and they would work me in. They did just that and I was able to get back on the road in just a couple of hours. Thanks!
Great service! Definitely recommend sales rep Mike Solomon if your looking for a pleasant car buying or lease experience!
Buena atencion, puntual
Awesome Customer service … As a first time car buyer Jared made the process very easy fun and exciting
great experience, very friendly and knowledgeable.
The sales team was amazing and my process seamless. The gentleman that leased me my car was authentic and very helpful and made the experience stress free.
Great experience. Staff is wonderful, very resourceful, catering and Jarred is hands down the best Volkswagen specialist over at Palm beach lakes. My car was due for an upgrade and I was able to get a better deal than I had bargained for. I am extremely happy with my new Tiguan SE.
What a great day! Philip was fantastic today! I absolutely love my 2022 VW Taos! The ENTIRE Volkswagen team is amazing! I can’t thank them enough for making my day so smooth! Beep Beep ✌🏼
Great fast friendly service my service advisor Ovik was great!
Best experience I've had buying a new car. Within two hours I left the dealer with my car. They are great!!!
Hands down best car buying experience we have ever had. Greta Martinez was amazing, was listening to our needs and provided us will all needed information to make a great purchase. Really inviting environment we felt like family. We will be back.
On time
Charlie Brown was a great sales person! I enjoyed my buying experience with him!
These guys are great! they took the time to work with us over the phone before we came into the dealership to test drive the car. They did most of the heavy lifting for us and made the process painless as well as reduced the time we had to spend at the dealership. Todd, Chris and the team are awesome! I will definitely buy from them again.
Who says a car buying experience has to be miserable? By far the easiest and most enjoyable car buying experience I have ever had. The staff was extremely professional from start to finish. Everything they promised was delivered. From the price to service, I could not be happier. Worth the drive from Weston. Thanks Dimitry and Charlie.
Donna took excellent care of me. I had to take my car in twice and she was concerned about my concerns. In spite of how busy she was I felt like her only customer. Professional and personable! DONNA ROCKS!! Hey Schumacher, give her a raise!!!!!! Thank you Donna.
TYLER took care of everything and made my experience painless. He kept me informed the whole time and answered all my questions. Very professional and affable. Great service!
As always they never fail to impress. They get you in and out. My service advisor was amazing. I had a long car trip out of state and they made my anxiety of driving go way down because they assured me they looked over the entire vehicle.
Had a great experience with the team at Schumacher West Palm Beach! Definitely recommend for you to come and check them out if you’re looking for new set a wheels!
Excellent customer service, great selection of vehicles, clean, classy showroom staffed by professional sales and managerial staff. Jared is extremely knowledgeable and an excellent representative of Volkswagen and Schumacher. Dmitri, Chris and AJ were all very patient and went out of their way to make sure that my wife and I were happy. We purchased two vehicles from them, what more can I say? Very satisfied, highly recommended.
Ovik Kogosov made sure to take care of all my concerns. Had a great service experience. My car feels like new again.
Easy, friendly, no hassle or pressure. Very happy.
I didn't deal with anyone from Volkswagen. My salesman was Floyd Burwell Schumacher Used Cars who was terrific and I would recommend him to everyone.
Great experience with the purchase of my brand new JETTA 2021 I commend Greta Martinez for her professionalism and customer service. Thank you.
My service advisor Tyler Hill was the best. Professional and efficient, he gave me constant updates. He went above and beyond, I would recommend him to everyone.
I always get excellent service I trust at a fair price when I go to Schumacher VW of Palm Beach.
Mike was professional and courteous. Excellent job in getting me into my new VW!
Donna was incredibly polite &helpful. Service was prompt. Thank you all
Fast service department! Replaced driver airbag and some sensors.
The quality of your employees is wonderful from The managers assistant managers sales and especially the services Dept Thus is my only second lease and I tell every of my friends I. Have driven Jaguar Lexus Cadillac Infinity and never enjoyed any car as much as a Volkswagen 👍
Excellent Service!!! Thank you Ovik, you are the best!!!
Ovick Kogosov provided great service and everything was completed for my vehicle. He answered all my questions and always kept me informed during my service visit.
Completely seamless process with the purchase of my new 2021 Cross Sport Atlas. Todd Moore, Sal DelGreco and Dmitry Gonchar were fantastic. Todd made the paperwork process so swift and enjoyable - best car buying experience to date! He was also extremely knowledgeable in the overall functions of the vehicle and provided hands-on insight and instruction for all the new tech features. Highly recommend!
The greeting porters could do a little bit more "like letting the service writer know that a customer is waiting for him'', but over all it was a great service experience. Fast and friendly staff, good communication and very clean facilities. Drove in a couple of hours earlier than my schedule appointment hour and got my car back same day like 2 hours later working perfectly fine.
Would have much preferred a loaner car, but Their representatives were great and informative and stayed on top of my vehicle being done in a timely fashion.
The best dealership, Charlie Brown and Chris made our experience so amazing, very helpful and friendly, I love this place
This is the best dealership experience I’ve ever had. The team here Todd, Chris and Dimitri made my experience so easy , fast and hassle free. I traded in my old car with no problem and bought a new Volkswagen Jetta. The fact that this was my first time buying a Volkswagen, it makes me want to keep buying the brand if I receive this type of customer service.
Quicker than expected and Ovik, did really well in explaining the option open to me for my repairs.
My service manager Jay Hershey was wonderful kept me aware of what was going on with my car let me drop it off without going into the office because I suffer from chronic pain and he texted me that he got it. He texted me when the vehicle was done and ready for pick up they washed and clean my car very efficient very satisfied and I feel very safe in the vehicle now Jay is a wonderful service manager I would recommend him and the dealership to everyone
Ovik helped me today on the service center and his attention to the issues with my service schedule was spot on! Highly recommend going here for service! Thank you for the great service today Ovik
