Customer Reviews | Schumacher VW
Great job Guys! I appreciated Reese's professionalism. Thank you!
I was treated with the utmost respect especially when I had to put off getting my car fixed because didn't have $920.
On time and as promised. Thank you!
Philip was an excellent team member to work with. He wasn’t a pushy salesman. He was extremely professional. It was more like he was my advocate. He assessed what my needs were and where I was financially comfortable. He then advocated for me and got me everything I wanted plus more! I went in looking for a specific car. This was my first vw dealership I had visited. I assumed from my last experiences that this would be the first of many vw dealerships I would have to go back and forth on. I walked in, met with Philip ...
I’ve been going to Schumacher WPB for over 10 years now and they are seriously THE BEST. Everyone is so professional, knowledgeable, and kind. They really care and take care of their clients. Especially David Rodriguez! If you need to buy, lease, etc. go to him, he will provide quality service and will always go above and beyond.
David was a pleasure to work with – a perfect balance of professionalism and chill which was much appreciated
Went in to help someone get a car here. She was worried about getting taken for a ride by aggressive salesman. David Rodriguez was the exact opposite. No pressure, just detailed information and straightforward answers to our questions. Definitely the best car buying experience I’ve been a part of.
I took my vehicle for service and the staff could have been friendlier or more helpful.
Excellent services and very happy with my purchase .Jader Garcia provided an exceptional services and he took time to show us how to operate the car .
Luis has always taken great care of me. Great asset to the dealership. The best!
(Translated by Google) Excellent service and always attentive from Mr. Luis Mojica (Original) Excelente atención y siempre atento del señor Luis Mojica
excellent work and a pleasant environment, thank you for your service
Hi, Jared Ragosta and AJ Mahmoud We would like to thank these two excellent employees for their helpfulness.
I love my new 2023 Tiguan!
Jared was awesome! Made it very easy to purchase my Tiguan! The process was pretty smooth.
I am very happy that I was able to buy my new vehicle from the dealership.
I had an excelente experience at Schumacher Volkswagen of WPB. I bought a new electric car today and my salesman Jader Garcia provided an exceptional service, he helped me navigate the process from beginning to end and took time to teach me how to operate the car. I would totally recommend this dealership and I recommend Jader Garcia for his outstanding service.
Donna is personable and professional, great to work with while addressing all my concerns!
The dealership is very welcoming and all the staff were very helpful in the whole process of trading in and purchasing a new car
Do you want to buy a car? David is the one, I recommend it without a doubt
Can’t say enough good things about a Dimitri, Phil and JP. At the insistence of the owner “Chuck” I’m glad I gave them the opportunity to smooth out a once rough road and they should be all be commended for being true professionals who emulate what it really means to be part of a family.
First rate customer service, above everything else, determines the success of your business. That’s what I received from both Service Advisor Paul Jones and curly-haired Tech/ Mechanic Zack. They are both true assets to your business and will aid in retaining your customer base because of their genuine care for resolving vehicle concerns. Well done Paul & Zack! You both turned my frown upside down!😊
Jader's customer service was exceptional. It was a busy day for the dealership, but Jader checked on me to make sure I was okay throughout the whole process. He answered all my questions and was very knowledgeable. The team at Schumacher Volkswagen definitely made this experience smooth and easy. Thank you all for all the knowledge and help!
Phillip Stokley was excellent and extremely knowledgeable. Such a pleasure to work with. We can't wait for our next purchase.
It's not everyday you hear someone say they had a great experience buying a car. Well, on Monday my family and I went to look for a new vehicle and we were greeted by Jader Garcia. Not only was he kind, caring and funny, he also made us feel like we were family. If you are ever in the market for a new vehicle, I highly recommend Schumacher VW, West Palm Beach! Please ask for Jader Garcia, I promise his customer service is like no other... 5 Stars!!!
I haven’t had a bad experience at this VW West Palm Beach location! I recently had Paul J. As my advisor for regular maintenance on my car. He was nice and informative, they took around 3 hours and I was contacted as soon as it was ready for pick up! Nice & easy.
I had an exceptional experience working with Jader! His patience, excellent customer service, and assistance in helping me buy the car were remarkable. Jader's knowledge, professionalism, and dedication made the process smooth and enjoyable. I highly recommend Jader for anyone looking to purchase a car. Thank you, Jader, for a memorable experience helping my mom buy her first car!
Excellent car buying experience here. Phillip was our car Salesmen and Charles our Finance team member. What a great experience all around. Thanks guys.
Philip Stokley was great! He answered all my questions and helped me pick the perfect first car!
Professional and friendly. Jared Ragosta was so nice Answered all my questions and concerny.professionally
Jared and A.J we’re amazing Made process easy and quickly
David is very knowledeable regarding cars. He was very helpful, finding us the right vehicle for our family. Strongly recommend him to anyone.
A Note of Thanks to the Team at Schumacher Volkswagen, West Palm Beach. Jader my salesmen went above and beyond to make sure I had the car I was looking for. He was interested in my selection and desire and from the beginning that is all he was after. AJ in Finance assisted with my New Car Loan. He took time to make sure I understood all the terms and what was available to me. If you are looking for a great deal and a Dealership with Integrity - I recommend you stop in to Schumacher Volkswagen and see Jader ...
A Note of Thanks to the Team at Schumacher Volkswagen, West Palm Beach. Jader my salesmen went above and beyond to make sure I had the car I was looking for. He was interested in my selection and desire and from the beginning that is all he was after. AJ in Finance assisted with my New Car Loan. He took time to make sure I understood all the terms and what was available to me. If you are looking for a great deal and a Dealership with Integrity - I recommend you stop in to Schumacher Volkswagen and see Jader ...
Great place to purchase a car, good customer service and they have the best employees.Jader Garcia was the one who help me with my new car, he's so amazing and I recommend everyone to work with him. He can get you the best price.
Really appreciated the patience that Trey Jacques had with us. He helped us find exactly the car we were looking for and helped us expedite the process once it came to the market. He was always willing to meet with us or talk to us on our time - even came in on a day off to get the deal done. Would recommend to others!
Jader was knowledgeable, attentive, and communicative. He also was very trustworthy, and made the process simple and stress free. I would definitely recommend him to future car buyers!
Very nice, clean and comfortable dealership. I will definitely consider Schumacher VW of West Palm Beach when I star shopping for my daughter's first car. Thank you!
Great client experience, with plenty of useful data for comparison and relaxed decision making process. I’d highly recommend and will use Schumacher again.
Orlando helped me out throughout the process of buying my first car, I am very happy with the service he provided and because he addressed any questions or doubts I had.
Easy, smooth and fair! Love the car and Philip was great!
I was just at Schumacher Volkswagen West Palm Beach for service on my 2021 Jetta. Lucky for me I was assigned a superb Service Advisor named Reese Goldstein who took extraordinary care of my car issues and me in a very timely fashion. I’m extremely grateful for Schumacher for hiring such great people as Reece and look forward to having his very competent help again.
It has been over a month since I have leased my 2023 Volkswagen Jetta and all I can honestly say is, I am very pleased with the way I was able to take a look at the vehicle, explain what features we're included, test driving the vehicle, and being able to lock in a reasonable monthly cost to lease the vehicle. I would like to thank Damien Perez, A.J., Luis, Paul, and the entire VW Schumacher crew who have attended to me with great ambition and dedication. I am looking forward to enjoying my Jetta more so (Peep my ...
Estoy muy agradecida con la buena atención de parte del vendedor Jader García me dio toda la información que necesitaba y gracias a los manager Juan Montealegre y Roan Ulett los recomiendo 100%
Orlando Rivero did a wonderful job with showing us the vehicles that we were interested in and showing us the many options. Very easy to work with and understanding of what we wanted.
Jader is probably the best salesman I’ve worked with in years. I didn’t feel pressured and he worked to get me what I asked for. I’ve been driving the Tiguan for about 3 days now. Very happy with it.
Great service by the whole staff at Schumacher! Orlando was very helpful and addressed any questions or doubts, making us feel at home throughout the process. Very professional staff overall.
Mr. Orlando Rivero is an excellent and knowledgeable sales person. We are pleased with all the assistance we received from him. NJ.
David was great! He was willing to work with our budget and we never felt pressured to go beyond it. Made the car buying experience much more pleasant than we expected!
Great service. Luis in the Xpress Desk is awesome!
He was the best sales consultant ever in every way! Very Extremely Happy!! I feel confident that if I have any problems I am in goodhands with David Rodriguez.
They were very welcoming and eager to help without the typical sales pressure. Very professional and a pleasure to deal with.
Cuando me decidi ir a Schumacher Volkswagen no sabia lo que quería, gracias al vendedor Jader Garcia que supo mostrarme los beneficios de comprar en Schumacher y de mostrarme varios modelos Volkswagen, hoy tengo mi primer auto, agradecida por la profesionalidad con la que fui atendida.Agradecer además al financista Aj y a los Manager Roan Ulett y Terry Wong
Professional efficient friendly courteous I’ve been here in the past I have never twice visited a dealer before first time keep up the great service
From the moment we walked in the door, Schumacher Volkswagen felt like no other car dealer we’ve ever been to. Jared and Dimitri made us feel at home without your typical sales pressure. Jared was very professional and knowledgeable. It made our car buying experience a pleasure. The Schumacher family does things the right way. We would highly recommend!
Jader Garcia Outstanding… Jader was attentive, very patient, very knowledgeable.. I was very pleased with his help..
Parts department was very helpful
Muy buen servicios,los agentes muy amables Los recomendare a mis familiares y a mis amistades.
Orlando was friendly and knowledgeable. He went above and beyond to make sure we were pleased with our new Tiguan.
This was our 3 car purchased from Schumacher. Always an easy pleasant experience. David was very helpful and knowledgeable sales person.David helped expedite all our paperwork due to turning in our Volvo from your sister store. Thanks again!
Purchased a Gti last year. Quick easy purchase. Traded the car in wanted to collect gap insurance hit a little roadbump. Dmitry who gave me his number personally helped me out and I appreciate it. Also when I purchased the car he was a big help.
Thank you to Terry Sales manager ,Philip and AJ are the best , I appreciate your help made the Volkswagen purchase easy and convenient . I will recommend anyone to use them for any purchases.
Levi and AJ were the absolute best, they made the whole experience easy and I would highly recommend them to everyone.
Great experience buying my Taos. Philip was great helping us get the deal we wanted after some shopping around. Happy with the experience at this dealer
Jader Garcia and AJ Mahmoud were so helpful, honest and patient with me through our process. Highly recommend this dealership!
The whole buying experience at Schumacher was a pleasant one. This is our second car bought at Schumacher and always we were treated with respect and allowing to arrive at a price that benefited both parties. We received an outstanding service from Orlando Rivero Gregorich and the Volvo Sales consultant Andrew Bisaccia. Both were very professional and courteous. Andrew Bisaccia
We enjoyed working with David. He was knowledgeable,professional and pleasant. Great car delivery and explanation of computer in our new EV. This is our 3rd car from Schumacher company. Thanks again 😊
Very pleased with our experience with Schumacher VW in West Palm Beach. The entire transaction was smooth. Levi and AJ were extremely professional and personal and I highly recommend them both.
Paul and Reese were awesome to work with. They went above and beyond to take care of my 2020 Tiguan to make me feel like a valued customer. It's such little things that go such a long way in providing excellent customer service and leaving a lasting impression on a customer. These two are perfect examples and I am a customer life.
Everything was great! Elizabeth was wonderful and TJ was on point! Thank you !
Straightforward experience with excellent customer service. Everything that was discussed held true through signing. My wife loves her new car.
Great first experience. Donna was very friendly and kept me updated with what my car needed. Thank you VW.
Jared was very nice and patient during this car buying experience. He was able to answer all of our questions and it was just a pleasurable experience.
Had the pleasure to work with Orlando and find the ultimate Atlas, VW. Very satisfied with the entire experience and vehicle. Thanks
The best experience at this dealership thanks to Orlando. Very grateful and happy with me new car
very well-trained service mgr.
Our sales person Jader Garcia and his manager Gary Sanchez are phenomenal, unbelievable out of this world experience. The BEST our family has came a cross customer/sale service wise. Mr. Garcia introduced himself and after carefully listened to why we were there and what we were looking to accomplish and what our options are on this day 7/23/2023. He fully delivered. We met his manager Mr. Sanchez and between both gentleman we knew we were at the right location. They gave us the Shumacher experience (even if there isn't one). They took us to the Finacne department and that ...
Sales rep David Rodriguez made the car purchasing process extremely easy! He was knowledgeable and very courteous
I've been going there for years. Service is always great and communication is awesome. Good job guys!
From start to finish by far this was the most enjoyable car shopping experience. Orlando was professional and had everything ready before we got there making the purchase easy and smooth. He communicated thru out the process. I would recommend and work with him in the future. We are very excited to own our 1st VW. Thank you for all of your help during this process. ⭐️⭐️⭐️⭐️⭐️
the best service we ever had
I could not be more happier and frankly surprised with my experience buying my daughter a car here. Orlando was great, he never stopped smiling, showed genuine interest in finding my daughter the perfect car and went to bat for us to get us the best possible deal. AJ was also amazing and made the finance process so easy and stress free. If anyone has ever bought a car than you know this can be a very frustrating and confusing last step before sealing the deal. Not with AJ, I literally told him how great he was making it unexpectedly ...
Exceptional Experience and Outstanding Salesperson at Schumacher Dealership Joe Collelo and his staff.To summarize, I wholeheartedly recommend Schumacher Dealership for anyone in search of a vehicle. Their commitment to customer satisfaction is evident, and the salesperson who assisted us was outstanding. The Mini Cooper has been a joy to own, providing a thrilling driving experience combined with style and practicality. My overall experience at Schumacher Dealership has been nothing short of excellent, and I confidently recommend them to anyone in the market for a new vehicle. They also provided a loaner because the trade in car (ours) was in ...
