Customer Reviews | Schumacher VW
Thank Xavier for being very responsive, professional and helpful. Great experience.
Dwane is the best at being consistent, considerate, and professional at dealing with the quick issues I've had. Talk about knowledgeable and gets down to making sure his customers and myself are WELL taken care of with his solutions and advice. Couldn't be more proud to call this location my favorite by far moving into this new area. Hope he is well taken care of by his staff and colleagues. He's a token.
Great experience. All staff were extremely friendly and I was impressed with how fast I got in and out. I just needed an oil top off they said but they went the extra mile and checked my whole car to make sure it was perfect.
Excellent
Good service, Yoimar excellent seller
Great service. Easy car buying. Very pleased. Salesman Yoimar Padilla made the experience painless. Ask for him if you are in the market for a new VW.
Very good and gentle Service . Helpful in getting set the phone appliance to the TAOS
Need a nice affordable durable car, go see Jj/John in sales and he’ll get you what you want. I love my car. #JETTA#GIRL#4#LIFE
Exceptional Service Every Time - Highly Recommend Volkswagen!
I’ve had the pleasure of working with Mrs. Donna and the Volkswagen-West Palm Beach service team for around Eight years and I must say, their level of care and attention has consistently exceeded my expectations. Every time I’ve faced an inconvenience or issue with my vehicle, they’ve gone above and beyond to ensure it’s resolved swiftly and professionally.
From the moment I reached out, their customer service has been responsive, friendly, and solution-oriented. They always make sure I feel heard and valued, and the team works diligently to ... Read More Google - Apr 9, 2025
Rachel was FANTASTIC. I had to come in due to an airbag recall that I was dreading. I don't like going to dealerships, or really handling anything 'offline'. She made this so smooth and easy and I did not have to worry about a thing! If I was guaranteed to receive your service or similar I would have no problem setting something up for all my needs. The overall dop off and pick up was smooth, and there was someone waiting to help those who had pulled into the service line, who were overall confused about the process. 10/10
We had an amazing experience at Schumacher Volkswagen thanks to Damien and Terry! From start to finish, the process was absolutely seamless. They made everything so easy and genuinely enjoyable—it was by far the smoothest car-buying experience we’ve ever had. We’re thrilled with our new 2025 Atlas Cross Sport R-Line and so grateful for the professionalism, transparency, and care they brought to the whole process. Highly recommend working with them if you’re in the market for a new car!
Xavier was great at Volswagon. Dealt with me calling a bunch and panicking over my car. Was super responsive and did an excellent repair on my car!
Philip Stokley was great - phenomenal customer service skills, accommodated all my needs, willing to negotiate / match other offers - absolutely recommend Schumacher VW over any other VW dealership in South Florida or the Treasure Coast (definitely worth the wait and travel distance to work with Philip and his team)!
Great job Team.
Philip & David were great. They met all our needs and made it an unstressful visit. 5th vehicle we have purchased at this location.
My wife and I had another great experience leasing from Schumacher VW of West Palm Beach! CJ Simmons, John Joseph and the business manager, Phil make an awesome team. All 3 were men of integrity and honesty. It was truly a pleasure to have worked with them.
Schumacher Volkswagen provides great customer service , especially when Ovik is there. No complaints when I take my Golf GTI for servicing.
Angel was great, he even delivered the car to our house. Honestly a ver easy an a pleasure to work with.
Our salesman Daimen Perez was excellent to work with! This was by far the best experience we have encountered working with Volkswagen. Also want to shout out to Phil in finance. Both were professional and accommodating. I would highly recommend them..
CJ provided great, professional service when I bought my VW. I’d recommend Schumacher and CJ to anyone looking for a VW. Thanks CJ!!
Big thumbs up to Rachel, my service handler. Very friendly and knowledgeable. Easy, breezy visit for oil change and break fluid change. Thanks Rachel!
CJ has been incredibly helpful to us. He satisfied all our requests, remained calm at all times, and had a great sense of humor. He always had our best interests in mind, and even now, if we ever have any issues, he is always there to help. We wholeheartedly recommend CJ—both myself and my family!
Purchased a vehicle with Jared Ragosta. He was knowledgeable and personable. Jared, Pierre, and Phillip C made what is usually a very stressful process quick and easy.
I am truly thankful for the kindness, honesty and communication of the parts and services department! Gregg Keen is a gem! Wonderful to have someone I can trust and now feel safe in my car once again! Thank you from the bottom of my heart! Highly recommend!
Awesome service and CJ was a great help with getting my new car !
I love my new 2025 VW Atlas SE. An upgrade from the Tiguan. What a huge difference. I also want to thank and compliment my sales representative, Phillip Stokley. Highly recommended him for all your VW car needs. Thank you to the Schumacher team. I’m a customer for life.
Philip Stokley and Donna Skoda were great to work with on my purchase of a Jetta. I highly recommend this team of professionals at Schumacher VW of WPB.
Philip Stokley and Donna Skoda were great to work with on my purchase of a Jetta. I highly recommend this team of professionals at Schumacher VW of WPB.
Jared was great, pleasant, professional and easy to work with. Definitely was the reason i made the decision to purchase the ID4 here and not at another dealer I had been before
CJ helped my girlfriend and I out with leasing a Taos. Process was very smooth, and CJ walked us through the whole process! Definitely recommend this dealership!!
Donna always helps and gives me great customer service!
Had a wonderful experience with my salesperson Karl Ahlers. He is knowledgeable, personable and very professional. He didn’t rush the process and ensured that I was able to purchase a vehicle that I liked.
Thomas Vargas was professional and informative. He had my car finished at least one day ahead of schedule. Plus, my car came back sparkling clean! All of the VW professionals that I’ve dealt with at Schumacher are top notch.
Beyond happy with the purchase of my dream car. Coudln't hav been posible without the help and persistance of Philip Stokley. Thank you for not giving up on my dream car wish and making it come true.
Great service! They are the best
Rich and his team were great in completing our service. Thank you once again for your great service and even cleaning our car.
I went into Schumacher Volkswagen looking for a certified preowned car and found exactly what I wanted. Very clean, low mileage. CJ was my sales rep and he was very patient and knowledgeable. He explained everything very clearly and even was able to work with me on the price. I never felt pressured or hurried in anyway. Even stepped away to make a few calls and make sure this was the car I wanted. I left with a beautiful 2023 preowned Tiguan. It’s got all the new tech I wanted. Thank you so much to CJ for making it an ... Read More Google - Mar 5, 2025
CJ at Volkswagen of WPB was great in helping my girlfriend get her new car. He was 100% professional, not pushy and made the deal very easy. Would recommend anyone who’s looking for a VW to go there and ask for CJ
Schumacher Volkswagen was helpful, patient, understanding, and cooperative. I never felt pressured into a deal. I was given all the information I thought I needed to make a decision and left with a car I love! Thank you CJ!
John is considerate and diligent in his service. He is a reflection of an incredible, professional dealership. Phenomenal, quick decision-maker!
My experience with the team at Volkswagen West Palm was great! My sales guy Yoimar Padilla was very patient, knowledgeable, and delivered as asked. 100% recommended!
John J was excellent! Helpful, knowledgeable and friendly! Would definitely recommend to any friends in the market for a new car!
Jarod was a fabulous salesperson and listened to my needs, highly recommended. The sales manager Peter worked to get me the best price and was a pleasure to work. Overall Schumacher Volkswagen was a great place to get a great deal
Exceptional experience at Schumacher North Palm Beach! From drop-off to pick-up, everything was flawless. The service was professional, efficient, and truly attentive. A huge thank you to Jackie for the outstanding support. This was a top-tier customer experience, and I highly recommend this garage 1000%!
Great experience! John J. was helpful through this whole process! He was very knowledgeable and friendly!
Great experience getting into my new 2024 VW Tiguan Wolfsburg Edition. Jared Ragosta is very helpful and answered all my questions. I highly recommend him.
This was my first trip for SERVICE and i must admit that the service was great and the personal were top knotch.
Should I be concerned???
Most of the time, I have a great experience with this place but the issues going on with my atlas have become very dragged out.
back in november, I brought my vehicle in for the passenger airbag recall, and it was there 31 days and I was without a loaner for the first 14 days.
less than a week after I picked it up. The driver airbag light went on and I brought it back. thankfully, they gave me a loaner right away, so I was not inconvenienced
a couple weeks later, they called me to come and ... Read More Google - Feb 20, 2025
Angel Gil Prado at Schumacher VW really made the deal for me. From the minute he sat down to help me, I relaxed. He started the numbers and within 10 minutes I shook his hand And promised to bring the check in 2 days later. I love my Jetta. So easy and helpfull Angel, thank you. If you need help ask for Angel.
Paul my service advisor was quick and efficient on getting me in and out with my service appointment!
I have always had my vehicles serviced by a dealership. Upon moving to southern Florida I took the time to research for the best VW dealership in the area. I decided on Schumacher VW of West Palm Beach and have been more than satisfied with their service which over the years has included a number of different folks. Most recently I have dealt with Paul Jones who was extremely helpful in getting me in and out of the service department in a timely and professional manner. He was great to work with and is just one more example of the ... Read More DealerRater - Feb 19, 2025
Great customer service, attention to all details
Our sales consultant CJ made our purchase simple. He was attentive and we actually had a great time through the purchasing process. I would highly recommend Schumacher and specifically CJ.,
Great experience with the service department. Xavier was great to work with.
This was the best car purchasing experience I've ever had. My sales agent, Philip Stokley, was incredible. There wasn't a question he couldn't answer thoroughly. He clearly knows the products well & that was a time saver for me. He's professional & personable and has great follow-up. These factors made it easy for me to trust him & Schumacher.
I highly recommend Schumacher and specifically, Philip Stokley. I'm certain we will be back as well when the need arises. Great job Schumacher, the others can take a lesson from you ! PS I am thrilled with ... Read More DealerRater - Feb 4, 2025
Great service and trustworthy team. Always work with you to get you want you need
Came in for a Routine Oil Change etc. Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions and addressed my concerns. Paul is an Assest to VW...I hope I can work with him again.
Went here for my 10k service for the first time, it was a pleasant and quick experience. Rachel was my advisor and she helped me right away and even got me a free Lyft ride to work since I was leaving my car there then go to work. They finished the service in 3 hrs and sent me text updates on my car's status to which you can reply to an actual human being and Rachel responded right away to any questions I had. So glad to find a nice and efficient place to get my VW service.
This is my second purchase from Schumacher VW. They make it easy to do business. Angel Prado was the salesman I dealt with. He helped beyond what I expected. Great experience.
CJ was pleasant and professional to work with. He was proactive and made the deal happen. We were happy with the outcome.I would definitely work with or refer CJ to anyone.
CJ was professional and friendly.
I love how everyone welcomed me into the dealership. I just felt straight at home. Everyone was also very respectful and just so transparent
CJ worked with me to get the best deal on the car my wife said, we wanted.
Excellent
They were very helpful in getting my car back on the road,
Jackie was excellent, so efficient in helping me with a quick fix!
I highly recommend Schumacher Volkswagen of WPB! Jordan was great at contacting me after my online inquiry. Philip was my salesman and was so patient and got me into the exact car I wanted. Philip in finance made the financial aspect of buying a car a breeze. Thank you guys I will be back for service and once my lease is up for a new car!
Alex Jackmaert was the best car salesman I ever had! He was professional, a people person, friendly and helpful . He made the transaction painless and easy. He helped me beyond my expectations and beyond his duties. I thank him for such a great experience. Give him a raise and extra time off! He deserves it. I would recommend him to everyone.
Would highly recommend this dealership, please see CJ when you walk in. Awesome guy, very transparent and helpful. Couldn’t speak higher of them.
Thank you to Sales Consultant CJ Simmons, F&I Manager Phillip Conley, and the Schumacher team for providing a seamless car-buying experience. I am thrilled with my purchase!
Ovik is super.
We pulled up for our service appointment, greeted promptly and told that Rachel would be our point person. She was absolutely fantastic. Start to finish. She answered every question I had, kept in touch through the process and we had our vehicle back well within the time window stated. Rachel? You're a Rockstar. Thank you!
Walk in, thanks.
Xavier - professional courteous - well done on servicing
Phillip Conley is a master at creative financing! I stopped in the dealership for a light bulb and walked out with a new car! Phillip put the deal together and I didn’t have to spend a cent! Ask for Phillip when financing your next car at Schumacher!
We were not sure what car we wanted and Angel was great and showed us a few options and took his time to give us the best deal possible and make sure we were happy. Thank you Angel for great customer service .
This is my second purchase from Schumacher VW. They make it easy to do business with
A very friendly and personal purchase experience with Damien Perez and Phil Conley.
The salesman explained everything in detail to my 88 yr old father, he didn’t rush us through any of the process.
I had a great experience with CJ. He was patient and very knowledgeable. He eased the stress of a new car purchase. I would highly recommend.
Our first time coming in a Schumacher dealership and we were greeted with warm welcome and Jared take care of us with such professionalism and class along side David. Absolutely wonderful!!!!!
Alex was so helpful and made the process so smooth when purchasing out VW Atlas. Thank you for your help!