Customer Reviews | Schumacher VW
Great customer service, polite, and did NOT try to gauge or take advantage of us on purchase.
My service advisor Ovik was absolutely amazing. The guy is extremely knowledgeable about Volkswagen and really was a pleasure to work with during my service. I would highly recommend any of my friends or family.
Very professional and fast.
Purchasing from Schumacher is a walk in the park compared to other experiences I've had at other dealerships. They are honest, respectful and seem to truly care about their customers. Highly recommend them!
Service was great. Once you have Jay and his team Sean working on your vehicle just relax in the lobby and have your coffee. Your in good hands. Always provide excellent service.
The entire process of car buying was phenomenal. Mike and AJ were both knowledgeable and friendly. Highly recommend.
Anyone who’s been through a car buying process can attest that it’s never as easy or simple as we would want it to be. But thankfully the staff at Schumacher are not only professional but they are down to earth and give you all the time to make sure you’re happy with your purchase. Philip Stokley was our sales consultant who made our experience all the better. Very personable and also knowledgeable of the product that he is representing. I would recommend the Schumacher family, and certainly this dealership, if you’re looking to have the best ...
Great customer service! Jay Hersey helped me out and provided good advice. Jose from the service department got my car on point.
Great Customer Service at the Service Dept!
Jay heresy treated me well. Also got a car to take me home. As I am not well. Thanks again yall... I told him to call me Rita and he obliged...
Excellent service experience. Schumacher was the 2nd dealer to take care of an issue with my 2015 Golf TDI, the first dealer was horrible! I will definitely return and will be visiting to purchase a 2022 Golf R when available in the next few months.
One question - Is it possible to add automatic rear hatch door to this car? Only issue I have.
Damien was awesome in my purchase of my TAOS. As I told him, this has been the quickest transaction I have ever had buying a car. I was out of the dealership in less than three hours. I have never an experience like this buying a car. Will definitely return!
Damien and AJ were awesome in my purchase of my TAOS. As I told them, this has been the quickest I have ever bought a car. I was out of the dealership in less than three hours. I have never an experience like this buying a car. Will definitely return!
Car buying was so easy and enjoyable with Philip and AJ! Amazing team with amazing energy. I went to 5 different VW dealers and none of them came close to Schumacher. The hour drive there was definitely worth it. To add, though vaccinated employees were not wearing masks as per CDC guidelines; each one offered to put one on to make us feel comfortable. Did I mention the whole process only took 3 hours?
I went in just looking, I already knew what VW I wanted but wasn't sure it was the right time. One hour later I put a deposit on my new car and finished the transaction the next day b/c of another commitment I had that evening. The next day I came back in and finished in an hour! Mike Solomon was knowledgeable and accommodating. Dimitry made the deal happen by giving me a good price on my trade in which no other dealership could do. AJ, the finance guru, was absolutely fabulous. I have never had a better ...
I only leased VW from Vista Motors as it’s super close to me. Lo and behold my lease was up in these crazy times of Covid and car buying is insane. I was getting the back and forth with Vista and Gunther. I just felt my stress going up with these two dealerships and the stuff that comes out of their mouths to try and push me into a lease. Luckily I did my research and looked outside of Vista and found Mike Sturm. Omg! Thank you so much! You could just tell from someone’s voice that they ...
I received excellent customer service from Donna. I was very pleased with the service work that I received and the excellent customer service.
Great service!!
Excelente !!consecionario muy buena atención con vendedores muy amables.
Excellent service and super quick turnaround getting my car back! Highly recommend.
Donna S. have restored my confidence in Volkswagen! She is absolutely amazing. Going above and beyond is just her natural feature, she defines outstanding customer service. There are a few service reps there that may need to take one of her classes. Thank you Donna!
Charles Brown was fantastic he knows how to deal with customer 😂☺️
Great shopping experience! Was in and out in no time with the car I wanted at the price I wanted.
Fast friendly profession sales! I highly recommend.
The best dealership I’ve been to in a long time! The service team here was pleasant and easy to work with. Knowledgeable in their area and never used weird car salesman jargon. I never felt rushed. Charlie Brown was helpful every step of the way. He made it easy to browse within the cars that we preferred and also made it his mission to help us stay within the budget we were looking for. Always kind and never rushed us through any step. Everyone showed up with a smile on their face and we left with our brand new ...
Smoothest car servicing experience I ever had.
great customer service as always thank you
Andre was very helpful and made the process enjoyable! Very happy with our vehicle and service. Will definitely buy from Schumacker again.
We just leased a brand new Tiguan SE R-Line from Jared at Schumacher VW and it was one of the easiest and stress free car buying experiences we’ve ever had. From the initial phone call to leaving the dealership parking lot, it was only 7 hours and I had my new car the same day! They had the exact model I was looking for! I was able to handle everything over the phone and through email and then just sign off on my trade in and financing once we got to the dealership. We live an hour north so this ...
My wife and I had a great shopping and buying experience at Schumacher VW. Our salesman, Charlie, was very easy to talk to, never pushy with anything while we were there and helped us with every step of the process. AJ in the finance department was also very helpful and made that part of the process super easy and painless. First time buying a vehicle from this dealership and it wont be the last. I highly recommend going to Schumacher VW if you are interested in purchasing a VW.
Wonderful! I’m a costumer for life !!! Thanks
Sadly, I waited too long to make an appointment for our overdue oil change and tire rotation. the team at Schumacher, VW said bring the vehicle as soon as they open and they would work me in. They did just that and I was able to get back on the road in just a couple of hours. Thanks!
Great service! Definitely recommend sales rep Mike Solomon if your looking for a pleasant car buying or lease experience!
Buena atencion, puntual
Awesome Customer service … As a first time car buyer Jared made the process very easy fun and exciting
great experience, very friendly and knowledgeable.
The sales team was amazing and my process seamless. The gentleman that leased me my car was authentic and very helpful and made the experience stress free.
Great experience. Staff is wonderful, very resourceful, catering and Jarred is hands down the best Volkswagen specialist over at Palm beach lakes. My car was due for an upgrade and I was able to get a better deal than I had bargained for. I am extremely happy with my new Tiguan SE.
What a great day! Philip was fantastic today! I absolutely love my 2022 VW Taos! The ENTIRE Volkswagen team is amazing! I can’t thank them enough for making my day so smooth! Beep Beep ✌🏼
Great fast friendly service my service advisor Ovik was great!
Best experience I've had buying a new car. Within two hours I left the dealer with my car. They are great!!!
Hands down best car buying experience we have ever had. Greta Martinez was amazing, was listening to our needs and provided us will all needed information to make a great purchase. Really inviting environment we felt like family. We will be back.
On time
Charlie Brown was a great sales person! I enjoyed my buying experience with him!
These guys are great! they took the time to work with us over the phone before we came into the dealership to test drive the car. They did most of the heavy lifting for us and made the process painless as well as reduced the time we had to spend at the dealership. Todd, Chris and the team are awesome! I will definitely buy from them again.
Who says a car buying experience has to be miserable? By far the easiest and most enjoyable car buying experience I have ever had. The staff was extremely professional from start to finish. Everything they promised was delivered. From the price to service, I could not be happier. Worth the drive from Weston. Thanks Dimitry and Charlie.
Donna took excellent care of me. I had to take my car in twice and she was concerned about my concerns. In spite of how busy she was I felt like her only customer. Professional and personable! DONNA ROCKS!! Hey Schumacher, give her a raise!!!!!! Thank you Donna.
TYLER took care of everything and made my experience painless. He kept me informed the whole time and answered all my questions. Very professional and affable. Great service!
As always they never fail to impress. They get you in and out. My service advisor was amazing. I had a long car trip out of state and they made my anxiety of driving go way down because they assured me they looked over the entire vehicle.
Had a great experience with the team at Schumacher West Palm Beach! Definitely recommend for you to come and check them out if you’re looking for new set a wheels!
